We offer fast and reliable shipping to ensure your order arrives on time.

Processing Time

• All orders are processed within 1-3 business days of receiving your order. Orders placed on weekends or holidays will be processed the following business day.
• Once your order is processed, you will receive a shipping confirmation email with tracking information.

Shipping Rates

• Standard Shipping: $[Insert Cost] (Delivery in 5-7 business days)
• Expedited Shipping: $[Insert Cost] (Delivery in 2-3 business days)
• Next Day Shipping: $[Insert Cost] (Delivery the next business day)

Please note that shipping rates are calculated at checkout based on the shipping destination and order size.

International Shipping

• We currently offer international shipping to select countries.
• International shipping rates will be calculated at checkout based on the destination and order weight.
• Please note that international customers may be responsible for any import duties, taxes, or customs fees that are applied by their country’s customs office..

Shipping Delays

• While we strive to ensure timely delivery, shipping times may vary depending on external factors such as weather, holidays, and carrier delays.
• If your package is delayed, please contact our customer service team, and we will assist you in tracking your order.

Returns and Exchanges

We want you to love your purchase! If you are not completely satisfied with your order, you can return or exchange items following our return policy guidelines.

Eligibility for Returns

To be eligible for a return or exchange, items must meet the following conditions:

• Returned within [insert number] days of receiving your order.
• Items must be unused, unwashed, and in original condition with tags attached.
• Original receipt or order confirmation email must be included with the return.

Non-Returnable Items

The following items are non-returnable:
• Final sale items or items purchased with a discount code, marked as “non-returnable”
• Personalized or custom products
• Undergarments, swimwear, or hygiene-sensitive items (unless unopened and in original packaging)

Return Process

1. Request a Return Authorization (RA): To start the return process, please contact our customer service team at [Insert Email] within [insert number] days of receiving your order. Include your order number, the items you wish to return, and the reason for return.
2. Return Instructions: Once your return request is approved, we will send you return instructions and a Return Authorization (RA) number.
3. Shipping Your Return: Pack the item(s) securely in the original packaging, ensuring that tags are still attached. Please include the RA number on the outside of the package.
4. Return Shipping Cost: Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return is received.
5. Refund Processing: Once we receive your returned item(s), we will inspect them and process your refund. Refunds are typically processed within 5-7 business days. Your refund will be issued to the original payment method, excluding shipping costs.

Exchanges

• We offer exchanges for items in original, unused condition. If you would like to exchange an item for a different size, color, or style, please contact our customer service team.
• If the new item is of a higher value, we will invoice you for the difference. If the item is of a lower value, we will refund the difference.

Refunds

• Once your returned item is received and processed, we will issue a refund to your original payment method. Please note that shipping fees are non-refundable unless the return is due to an error or defective product.
• If you paid with a gift card or store credit, the refund will be issued as a store credit.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [insert number] days of receiving your order with a description of the issue and photos of the damage. We will offer you the following options:
• A replacement item, or
• A full refund for the damaged or defective item, including shipping costs.

Contact Us

For questions about our shipping and returns process, please don’t hesitate to get in touch:

SXS Style

Email: hello@domain.com

Phone: +391 (0)35 2568 4593

Address:7895 Piermont Dr NE Albuquerque, NM 198866

We’re here to help and ensure your experience with us is a positive one!